How To Fix Bluetooth Audio Not Supported On Ps4?

Are you tired of having difficulty connecting your Bluetooth headphones to your PS4? Do you find yourself wondering what could be preventing the audio from working correctly? Well, you’re not alone. Many gamers face this issue and are left frustrated. However, don’t worry! In this article, we will explore how to fix Bluetooth audio not supported on PS4. We’ll provide you with step-by-step instructions that will have your headphones working in no time. So sit back, relax, and let us guide you through the process of resolving this common issue.

Issue Cause Solution
Incompatible headphones or speakers The Bluetooth audio device may not be compatible with the PS4. Connect the headphones or speakers to your computer and update the firmware. Then, try reconnecting them to your PS4.
Corrupted system software The corrupted system software may be preventing Bluetooth audio from working properly on your PS4. Perform a power cycle and reboot the console. If the problem persists, restore the PS4 to factory settings.
Outdated drivers The outdated drivers for Bluetooth audio may be causing issues with the device on your PS4. Go to the device manufacturer’s website and download the latest drivers. Install them on your PS4 and try reconnecting the device.

Understanding Bluetooth Audio Support on Ps4

Bluetooth audio support is a feature that allows you to play audio from your mobile device or other Bluetooth-enabled devices on your PlayStation 4 (PS4). This feature is particularly useful if you don’t want to connect your headphones or speakers directly to the console, as it eliminates the need for cords. However, some users have reported issues with Bluetooth audio not working on their PS4. In this guide, we will explore what might be causing this problem and how you can fix it.

Troubleshooting Steps for Bluetooth Audio Issues on Ps4

If you’re having trouble getting audio to play through Bluetooth on your PS4, the first step is to check that your device is properly paired with the console. To do this, go to Settings > Devices > Bluetooth & Other Devices and make sure that your device is listed as connected. If it’s not, you can follow the prompts to pair it with your PS4.

Once you’ve confirmed that your device is properly paired, check that the audio settings are set up correctly. Go to Settings > Sound & Screen > Audio Output and select Bluetooth as the output device. Then, make sure that the volume on both your device and the console is turned up.

If you’re still having issues, try resetting your Bluetooth connection by going to Settings > Devices > Bluetooth & Other Devices and selecting “Disconnect All Devices.” Then, reconnect your device and test the audio again.

If none of these steps work, there may be a hardware issue with your console or your device. In this case, you should contact Sony support for further assistance.

Checking for Compatibility Issues

It’s important to note that not all devices are compatible with Bluetooth audio on the PS4. Some older models of mobile devices may not have the necessary hardware or software to connect to the console via Bluetooth. Additionally, some headphones or speakers that use an analog connection may not work with the PS4’s digital audio output.

Before trying to connect your device to the PS4 via Bluetooth, make sure that it meets the necessary requirements for compatibility. You can find a list of compatible devices on Sony’s website.

If you’re still having issues with Bluetooth audio not working on your PS4, try updating the firmware on both your console and your device. This may resolve any compatibility issues that are causing the problem.

4. Updating Ps4 Firmware and Device Drivers

One of the most common reasons why Bluetooth audio is not supported on a PlayStation 4 (PS4) is due to outdated firmware or device drivers. To fix this issue, you can try updating your PS4’s firmware and device drivers to the latest version. Here’s how:

1. Connect your PS4 to the internet using an Ethernet cable or Wi-Fi.
2. Go to the “Settings” menu on your PS4 by pressing the “Options” button on your controller.
3. Scroll down to “System” and select “System Update.”
4. Wait for your PS4 to download and install the latest firmware update.
5. Once the update is complete, go back to the “Settings” menu and select “Devices.”
6. Scroll down to “Bluetooth Devices” and make sure that your Bluetooth audio device is listed. If it’s not, pair it with your PS4 by selecting “Add New Device” on your audio device and following the instructions.
7. After pairing your audio device, go back to the “Settings” menu and select “Sound & Video.”
8. Scroll down to “Audio Output” and select “Output Device.”
9. Select your Bluetooth audio device from the list of available devices.
10. Test the Bluetooth audio by playing some music or watching a video on your PS4.

If you still have issues with Bluetooth audio after updating your firmware and device drivers, you may need to try the next solution.

5. Contacting Sony Support for Additional Assistance

If you’ve tried all of the above solutions and are still having trouble getting Bluetooth audio to work on your PS4, you may need to contact Sony support for additional assistance. Here’s how:

1. Go to the Sony Support website at .
2. Click on “Product Support” in the top menu and select “PlayStation.”
3. Select your PS4 model from the list of available products.
4. Click on the “Contact Us” button at the top right corner of the page.
5. Choose the method of contact that you prefer, such as email or phone.
6. Provide the necessary information about your issue, including your PS4 serial number and any error messages that you may have received.
7. Wait for a response from Sony support. They may ask you to perform additional troubleshooting steps or send your PS4 in for repair if the issue cannot be resolved remotely.

While it can be frustrating when Bluetooth audio is not supported on your PS4, with some basic troubleshooting and perhaps even some additional assistance from Sony support, you should be able to get your audio working properly again in no time.

Q: What does “Bluetooth audio not supported on PS4” mean?
A: This error message indicates that your PlayStation 4 console is unable to detect or connect to a Bluetooth audio device. It could be due to several reasons like firmware issues, device compatibility problems, and Bluetooth settings being incorrect.

Q: How can I fix this issue?
A: Here are some steps you can follow:

1. Ensure that your audio device is compatible with the PS4 by checking the manufacturer’s website or the device’s manual.

2. Restart your console and turn off any other devices connected to Bluetooth to avoid interference.

3. Go to Settings > Devices > Audio Output > Default Device and select “None” as the default audio device. This will disable all audio output on your console.

4. Go to Settings > Devices > Audio Output > Bluetooth and turn off Bluetooth audio output by selecting “Don’t use Bluetooth”.

5. Turn off your Bluetooth audio device and then press and hold the power button until it enters pairing mode. On your console, go to Settings > Devices > Audio Output > Bluetooth and select your device from the list of available devices.

6. If you still face issues, try updating the firmware on your console or contacting Sony support for further assistance.

Q: What if I don’t see my Bluetooth audio device in the list of available options?
A: This could be due to a few reasons like your device not being in pairing mode, issues with the device’s Bluetooth connectivity or problems with the firmware on your console. Here are some steps you can try:

1. Make sure that your audio device is in pairing mode by pressing and holding the power button for a few seconds until it flashes or starts beeping.

2. Check if there are any interference issues with other devices connected to Bluetooth, like routers, smartphones, or tablets. If possible, turn off these devices or move them away from your console.

3. Reset the pairing between your audio device and console by turning off both devices and then turning them back on again. Pair the devices together as if they were new.

4. If you still face issues, try updating the firmware on your console or contacting Sony support for further assistance.

Q: Is there any way to disable Bluetooth audio output permanently on my PS4?
A: Yes, you can disable Bluetooth audio output permanently on your PS4 by going to Settings > Devices > Audio Output > Bluetooth and selecting “Don’t use Bluetooth”. This will prevent the console from detecting or connecting to any Bluetooth audio devices in the future. However, keep in mind that this setting cannot be reversed without a system reset.

fixing Bluetooth audio not supported on PS4 is a common issue faced by many gamers. It can be caused by various factors such as outdated firmware, corrupted drivers, or hardware malfunctions. The first step to troubleshoot this issue is to check for any software updates and install them if available. If the issue persists, one can try resetting the PS4’s audio settings or reconnecting the Bluetooth headset to the console.
Another potential solution is to use a different Bluetooth adapter or headset that is compatible with the PS4. It is also essential to ensure that the Bluetooth headset is fully charged and within range of the console. If all else fails, it may be necessary to contact Sony customer support for further assistance.
In summary, fixing Bluetooth audio not supported on PS4 requires a systematic approach that involves checking for software updates, resetting audio settings, reconnecting the headset, or using a different adapter or headset. By following these steps, gamers can enjoy high-quality audio while playing their favorite games on the PS4.

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